Did you even read it?

As you may have heard, I have some issues with my timesheet at work. We have two systems that have to reflect the exact thing; even though one has dropdown menus that force you into certain categories that aren’t entirely accurate. So, last week I worked for a few hours on a project I was asked to do. The person asking told me how to report my time and to just squeeze it in when my primary job got a little slow.
I wrote it up and sent it in on the two timesheets. One of them was approved. The other rejected. This was done by the same person. In his rejection he told me that I can’t submit this because there was no one to bill it to, and that I owed the primary job 40 hours a week. That you need to work until the job is done and that has to be at least 40 hours, but we aren’t a 9-5 operation and that you can’t exceed the 40 hours regularly. I can’t tell you how much to do just that you aren’t doing enough. His diatribe went on for several paragraphs. Do you remember the discussion of “Flair” at the Chotchkie’s restaurant in the movie “Office Space?” Yeah, it was like that.
So here I am on a Saturday morning with 4 missing hours, and no way to get in to the office to make them up, and a company that wants us not to work on the weekends.
So I responded by saying that I was asked to do it this way and what do I need to do to make up the time and how is that going to mess up our billing? Six hours later (and yes I skipped the family outing because I needed to somehow figure this out), he-e-mails back saying “Oh, OK that’s fine. Please resubmit your time card.” ARE YOU KIDDING ME?

We have a new cell phone policy at work we were given two options. Option #1 was to assume the billing of our work issued cell phones and then submit re-imbursement. Or to get new phones on our own, return the company equipment and submit the bills for reimbursement. I don’t understand it either, but ok.
I decided to go with option 2, since I am due for a new phone anyway.
I e-mailed the lady in charge of the phones, who wrote the new policy, asking for the proper forms since I was (and I quote) “going with Option 2. And will be getting a new phone on my own. So I need to mail you the old equipment.”
She e-mails me back and says “Ok I will send the information “Which option are you going with.” You know I think I just told you that in my last e-mail. But I was polite and wrote back that it would be option 2. It is kind of like the person who after having an e-mail conversation with you finally requests your phone number even though it is in your signature line on every e-mail you send.

And don’t get me started on the credit card customer service call where I had to repeat everything at least three times. It seems his script and my telling of the story didn’t line-up.