I needed new headphones. I have broken 3 pairs in the past year, so I was looking for quality. I called Radio Shack. (They call themselves "The Shack" now. and I find that annoying. I'm not sure if it is the love shack or the sugar shack, but it is probably similar to Mc Donald's calling themselves Mickey D's, but i digest.)
I called to the local store telling the guy what I wanted. Yeah they have those. So I went. When I got there I asked the salesgirl who came up to me what I was looking for and she pointed the way. I looked over the product offered, and selected two that were in the range I was willing to pay.
I then went to the counter and asked which of the two were better. The girl said to go with the cool brand because they were the cool ones. The manager actually looked at the product and showed me the technical specs and explained why the other pair was better.
I was glad that the guy had remembered me and realized that i couldn't care less about fads or what was better looking. I wanted the better product. (Any one who knows me can tell you I don't give a rip about appearance.)
It is nice to know that there are still people in the world who have the customers desires at heart. I wonder how many people still buy an inferior product simply because it is "the cool one."
Thursday, November 19, 2009
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